Buying from is Safe

At, we take our serivce and data protection seriously. Shopping on-line can be an extremely rewarding experience and usually safe. However we acknowledge that leading sites like ours need to go further in ensuring that we up-hold our beliefs in on-line trading.

This is why we belong to various industry bodies and follow strict practices that ensure our compliance and your security.

Our service to you.

Our teams from customer service to our warehouses are passionate about providing you with the best service possible. We commit that we will always try our utmost to ensure that your experience of shopping with lives up to expectations.

Your protection.

Done correctly, buying on-line is the safest way to shop. Your credit card details and data are be 100% protected at

sagepay information
We never see your credit card details. We use the leading secure payment service to process your payment, which means that their higly secure environment is the only place you will enter your payment details. It is a fully automated process and no person will see your payment details and you are totally safe to enter credit card information.

Our site is rigorously tested regularly by leading security company Trustwave® to ensure that any details you enter are safe from hackers. They also confirm that we are PCI compliant. PCI compliance is now the Banks key weapon in ensuring security of customers data and payment details. Amazingly many eRetailers are still not PCI compliant. Before buying anywhere you must insist on any website you shop from being compliant.

Geotrust provide our site with an independantly verified 256-bit encryption certificate. This allows us to encrypt all of the important areas of our site so that they are secure from hackers. This means that whenever you are entering ANY information about yourself it is safe as it is 'scrambled' to make it un-readable.


Free exchanges - 100% flexible vouchers

Not sure which experience they would prefer? You no longer have to worry - All experiences are 100% exchangeable – for free! - You can exchange your voucher as many times as you like – for free!


The Great Experiences - experience gifts best price guarantee!

For all experience gifts products that carry the £ Guarantee tag, we offer a price gaurrantee. We work hard to ensure we have the best prices so you can to be sure you're getting the best value.

That's why we promise that if you buy from us and see the same gift experience cheaper elsewhere on the web within 14 days then we'll REFUND YOU THE DIFFERENCE!*

Terms and Conditions:
Price guarantee only applies to internet retailers that have the same gift experience in stock, immediately available and priced correctly. You must submit your Price Match claim with 14 days of your purchase at Price comparisons include handling and delivery charges in the total price. We can't Price Match when you use coupons, promotional offers or product-bundle pricing on your order. Price Match guarantee is subject to change at any time and is only available for purchases made in the United Kingdom. *Up to a maximum value of £250.

Want to claim a Price Match?
Simply email telling us the name of the site, your contact details and the date and price of the gift experience. We'll take a look and verify the price with the website. If it is the same experience for cheaper then we'll refund you the difference.*