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Great experience days FAQs and Help Section

I have a voucher but want to get a refund?

Experience vouchers are fully refundable within 7 days of receipt. If you require a refund and it is over 7 days, there will be an administration charge. This will be deducted from the refund (£20 or 20%, whichever is greater). Unfortunately we are unable to offer refunds outside of 28 days from receipt. If you are within the Terms and Conditions for a refund, please return your voucher to the following address, with a letter stating why it has been returned; Great Experience Days Ash House, 340-342 London Road, Hadleigh. SS7 2DD. Please note that we can only refund the card of the original purchaser of the gift. If you are outside of 28 days, we are more than happy to exchange your voucher for any other experience on the website, up to the value of your current voucher. Please refer to the FAQs section on Exchanges for more information.



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Great Experience Days™ and Great Experiences™ are trading names of Mustard Experiences Ltd
©Mustard Experiences Ltd, all rights reserved 2018
Registered in England No:5249924  VAT:GB 848 6206 04

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